Shipping Policy

General

Order tracking numbers are only available for orders shipped by our courier service. Royal Mail deliveries will not have a tracking number. For more updates on your order, feel free to contact us 07517536016 during our opening hours or e-mail us at helpme@diavazo.co.uk.

UK orders

  • All UK orders over £40 are shipped for free, by either courier or Royal Mail, depending on the value or the customer’s request.
  • For certain postcodes, the courier service is not available. In this case, and depending on the size and value of the order, items may be shipped in separate consignments. If you wish to have a different arrangement, do contact us and we’ll do our best to help.
  • Shipping costs include postage and packing and are liable to any changes in rates incurred by the shipping providers.

International Orders

  • International orders are all shipped using Royal Mail International Standard services.
  • Depending on the size and value of certain orders, items may be shipped in separate consignments.
  • Shipping costs include postage and packing and are liable to any changes in rates incurred by the shipping providers.