Pre-Order / On Demand Terms of Use

The Pre-Order / On Demand feature is now available.

If a pre-ordered item is out-of-print at the time of the purchase, you are entitled to a full refund of it. Shipping charges may be refunded if all pre-ordered items are cancelled due to failure to supply them or customer cancellation.

Shipping charges may still apply if the final subtotal order falls under the free shipping subtotal threshold after any cancellations/refund requests.

Pre-orders are fully refundable if refund requests are made within 14 days after checkout inclusive or if the products ordered have already arrived and are ready to be dispatched.

Refunds may not issued after the cooling-off period has elapsed or if the products  have arrived and are ready to be dispatched or have already shipped.